Consumer Survey Report

WE ARE

WE DESIGN BRAND EXPERIENCESx
THAT WIN

At IDTG Asia, we’re driven by one belief: human connection powers everything. We partner with brands to create experiences people love through bold creativity, sharp strategy, and smart tech. From brand stories to campaigns and intelligent tools - we craft experiences that feel human, intuitive, and built to connect. If it moves people, we're in.

MORE ABOUT US

STRATEGY-LED
INSIGHT-FUELED
TECH-DRIVEN

Strategic thinking, fueled by real insights and powered by technology—that’s how we build ideas that move brands forward.

Brand Experience Consulting

Pinpoint weaknesses, align strategy, and build a strong brand foundation that connects.

Brand Strategy & Messaging

Shape your brand’s voice, look, and feel to cut through the noise.

Brand Experience Optimisation

Building brand interactions for lasting loyalty across all relevant touchpoints.

Digital Experience & Content Creation

Effective digital content that looks great, converts, and works harder.

Full Sales Funnel Communication

Streamline your customer journey with the right message at every online and offline stage.

Customer Experience Communication

Build consistent, helpful, and human customer experiences that delight.

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WHATx
DRIVES US

People Before Everything

Our human-centered strategies prioritise meaningful experiences that foster connection.

Smart Innovation With Purpose

We leverage automation and AI strategically to address practical challenges and streamline brand operations.

Create Strategies, Backed By Insights

Bold, intentional, and impactful ideas driven by insights and guided by strategy.

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DATA-DRIVEN

STRATEGIES

74%

feel happiest when there are zero hiccups in their shopping journey.

62%

think real-time engagement isn’t optional — it’s essential.

>73%

of shoppers will click add-to-cart on personalised recommendations.
SEE CONSUMER SURVEY REPORT

AiDA: AI Chat Automation

Your brand's 24/7 digital concierge delivering automated and seamless customer conversations that feel personal & perform at scale.

MORE ON AIDA

CHATCENTIV

Our AI-powered solution for your receipt-based contest or redemption campaigns, with zero manual hassle.

INSTANT RECEIPT VERIFICATION

On-the-spot confirmation keeps customers in the loop, interested, and pumped up.

REWARD LOYALTY AT THE RIGHT TIME

Turn customer interactions into wins with incentives during peak excitement.

MAKE SMART DECISIONS, FASTER

Stay ahead with live, data-driven insights for fast pivots and continuous improvement.
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CLIENTS WHO TRUST US

  • Leveraging AI with persona mapping and meticulous post-production, IDTG produced a unique national-campaign visual that our senior management praised as ‘spot-on.’ Their mastery of marketing technology translated into a high-impact launch across our retail network.
    Yosianto Cahyadi Marwita
    Senior Brand Manager, Mayora Malaysia Sdn. Bhd.
  • IDTG’s strategic use of audience analytics and seasonal trends has reimagined our social media outreach, turning routine PPE updates into engaging brand experiences. Their insight‑driven creativity helped encourage user interaction, positioning Alphatech as the go‑to name for everyday safety.
    Paul Chin
    Senior Manager, Alphatech & Chemical Sdn. Bhd.
  • IDTG captured TOA’s brand essence with clarity and heart. The team translated our story into a corporate film that felt purposeful, polished, and deeply aligned with our values. Their blend of strategic thinking and creative direction helped us connect with our audience in a truly meaningful way.
    Najihah Raduwan
    Assistant Marketing Manager, TOA Paint Products Sdn Bhd

LET'S CREATE BRAND EXPERIENCES THAT MOVE.

Turn your brand vision into bold, connected moments that resonate — online and beyond.

LET'S CONNECT

BRAND EXPERIENCE INSIGHTS

Ideas, trends, and strategies shaping how brands connect with people.

What if your contest management could run itself? (Spoiler: it can)
What if your contest management could run itself? (Spoiler: it can)

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Why humanising AI is the brand advantage you can’t ignore
Why humanising AI is the brand advantage you can’t ignore

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It’s not online or offline: It’s all one brand experience (BX)
It’s not online or offline: It’s all one brand experience (BX)

Here’s the thing: your brand experience doesn’t just start when someone walks into your store. It begins the moment they hear your name, scroll past your ad, or visit your website. Every little moment – whether it’s unboxing a product, getting a reply to an Instagram comment, or asking questions via DM – shapes how people feel about your brand.

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