AiDA: AI Chat Automation

Your brand's 24/7 digital concierge delivering automated and seamless customer conversations that feel personal & perform at scale.

AiDA Chat Channels 2

Customers today expect instant repliesx
across every channel

Consistent, on-brand conversations across WhatsApp, TikTok, Instagram, Facebook & Email. Same speed, same tone, everywhere.

consumers say fast response is essential

consumers want smooth, consistent experience

of enquiries can be automated to free up time & resources

Smart automation withx
real results

The AiDA Hub automation solutions catered for your business

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Click-to-Choose Chatbot

A guided, rule-based chatbot that delivers consistent, on-brand conversations

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Dynamic AI Chatbot

AI-led conversational journeys that elevate satisfaction at every touchpoint

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Add-on CustomLogic Tools

Powerful automation functions that supports your operational needs

BUILD BIG.
BUILD AWESOME.

CLICK-TO-CHOOSE

Chatbot with guided conversations that are always on-brand

from $1,200 per month
  • Button-based, guided conversations
  • Fully brand-customised
  • Smart escalation to human agents
  • Great for FAQs, bookings, promo queries

DYNAMIC AI

Chatbot with smart conversations that learn & connect

from $2,000 per month
  • Understands open-ended queries
  • Smart product suggestions
  • Multilingual support
  • Learns and improves with every chat

CUSTOMLOGIC TOOLS

Add-on automation tools tailored to your strategy

Talk to us
  • Appointment booking
  • E-commerce coordination
  • Loyalty & rewards management
  • Lead capture & CRM sync
IDTG seamlessly blends marketing technology with a human touch – their intelligent, data-driven automation solution has helped us connect to customers efficiently while maintaining our warm, artisanal voice. This has markedly boosted engagement and transformed every enquiry into meaningful interaction.
Sumita J.Singam-Takács
Founder, The Tea Republic

Automation tailored to your unique business strategy

Omnichannel Ready

Works across email, WhatsApp, Facebook, Instagram and Tiktok

14 Days Rapid Launch

Fast, seamless deployment that saves time and maximizes resources

Conversational by Nature

Every interaction reflects your tone, warmth, and values

Effortless Onboarding

Dedicated guidance and ongoing support designed to maximize your ROI

Ready to make your brand conversations smarter?

Let AiDA work while you sleep, and still sound like you.