consumers say fast response is essential
AiDA: AI Chat Automation
Your brand's 24/7 digital concierge delivering automated and seamless customer conversations that feel personal & perform at scale.


Customers today expect instant repliesxacross every channel
Consistent, on-brand conversations across WhatsApp, TikTok, Instagram, Facebook & Email. Same speed, same tone, everywhere.
consumers want smooth, consistent experience
of enquiries can be automated to free up time & resources
Smart automation withxreal results
The AiDA Hub automation solutions catered for your business
BUILD BIG.
BUILD AWESOME.
CLICK-TO-CHOOSE
Chatbot with guided conversations that are always on-brand
from $1,200 per month
- Button-based, guided conversations
- Fully brand-customised
- Smart escalation to human agents
- Great for FAQs, bookings, promo queries
DYNAMIC AI
Chatbot with smart conversations that learn & connect
from $2,000 per month
- Understands open-ended queries
- Smart product suggestions
- Multilingual support
- Learns and improves with every chat
CUSTOMLOGIC TOOLS
Add-on automation tools tailored to your strategy
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- Appointment booking
- E-commerce coordination
- Loyalty & rewards management
- Lead capture & CRM sync

“
IDTG seamlessly blends marketing technology with a human touch – their intelligent, data-driven automation solution has helped us connect to customers efficiently while maintaining our warm, artisanal voice. This has markedly boosted engagement and transformed every enquiry into meaningful interaction.
Sumita J.Singam-Takács
Founder, The Tea Republic
Automation tailored to your unique business strategy
Ready to make your brand conversations smarter?
Let AiDA work while you sleep, and still sound like you.